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Write to us. We look forward to hearing from you.
Write to us. We look forward to hearing from you.
Last Revised: 2025-03-18
Protecting your personal data is important to us. This Privacy Policy explains how personal data is collected and processed when using the Rackets Universe website and services.
The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our website. When this Policy mentions "We", "Us," and "Our" it refers to Rackets Universe and its operator.
This Privacy Policy is governed by our Terms & Conditions.
Rackets Universe
Rainer Möllenbeck
Altenbachstrasse 14a
8832 Wollerau
Switzerland
UID: CHE-173.694.634
When you visit this website, technical data may automatically be collected such as:
These data are used for technical security and improving the website.
We also collect information you provide to us (e.g. when creating an account or contacting us), such as name, email address, and other details necessary for the performance of our services and to comply with legal obligations.
Payments for digital products are processed through Stripe. Stripe handles payment data according to its own privacy policy: https://stripe.com/privacy. We do not store your full payment card details.
Certain programs may include the use of the ChampsTracker app for tracking training sessions, matches and reflections. Use of the app is subject to its own terms and privacy practices where applicable.
Personal data is stored only as long as necessary to provide the services and to comply with legal obligations, resolve disputes, and enforce our agreements.
You may request:
To exercise these rights or for any questions regarding this Policy or the processing of personal data, please contact us at support@racketsuniverse.com.
We implement appropriate technical and organizational measures to protect your personal data. However, no transmission over the internet is completely secure; we cannot guarantee absolute security.
Our website may contain links to other websites (e.g. Stripe, ChampsTracker). We are not responsible for their privacy practices. Please review their privacy policies.
We may update this Policy from time to time. We will post any changes on this page and, where appropriate, notify you. Continued use of the website after changes constitutes acceptance of the revised Policy.
For any questions regarding this Policy or requests regarding the processing of personal data, please contact us at support@racketsuniverse.com.